Frequently Asked Questions
How long do withdrawals take to process?
Withdrawals are typically processed within 30 minutes to 12 hours during business days.
If you don't receive your funds within 2 days, please contact our support team with your
transaction ID details. Note that bulk payments are processed from the 27th to 31st
of every month. Crypto withdrawals are usually instant once confirmed on-chain.
What payment methods do you support?
We support a wide range of payment methods including: Cryptocurrency (USDT on BEP20,
ERC20, TRC20, Solana, Polygon, Arbitrum, Avalanche), Bitcoin, Ethereum, BNB, USDC,
Mobile Money (MTN, Airtel), bank transfers, and PayPal. Minimum withdrawal is $5 for
crypto and varies for fiat methods.
Why was my ad rejected?
Ads may be rejected for several reasons including: prohibited content, low quality
creatives, policy violations, malware threats, unreachable destination URLs, or expired
ad links. You'll receive an email with specific reasons if your ad is rejected, and
you can modify and resubmit it after addressing the issues.
How can I track my advertisement performance?
You can view detailed analytics in your dashboard under "Advertise" or
"Publisher" sections. This shows impressions, clicks, conversions, CTR, average
CPM bids, highest/lowest bids, and other key metrics — all updated in real-time via
our programmatic RTB system.
What are your business hours?
Our support team is available Monday to Saturday from 9:00 AM to 5:00 PM (GMT+3).
However, our automated systems and platform run 24/7. Responses outside business
hours may take longer, but urgent issues are prioritized. Our platform uptime is 99.9%.
What should I do if my account is suspended?
If your account is suspended, check the Updates page or immediately contact us at
info.dablinker@gmail.com for quick support. Your account may be flagged for
sending invalid/fraudulent traffic, suspicious activity, or policy violations. Your
balance remains intact, and P2P trades, investments, and ad codes continue working
even during suspension.
Office Address
Dablinker Ads
Kampala, Uganda
Working Hours
Mon – Sat: 9:00 AM – 5:00 PM
GMT+3 TimezonePhone Support
+256 779 679 680
WhatsApp AvailableInstant Support Channels
Get quick responses through our direct messaging channels. Choose the one that works best for you.