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24/7 Customer Support

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We're here to help with any questions about withdrawals, ads, account issues, or partnership opportunities. Reach out through any of our support channels.

Frequently Asked Questions

How long do withdrawals take to process?
Withdrawals are typically processed within 30 minutes to 12 hours during business days. If you don't receive your funds within 2 days, please contact our support team with your transaction ID details. Note that bulk payments are processed from the 27th to 31st of every month. Crypto withdrawals are usually instant once confirmed on-chain.
What payment methods do you support?
We support a wide range of payment methods including: Cryptocurrency (USDT on BEP20, ERC20, TRC20, Solana, Polygon, Arbitrum, Avalanche), Bitcoin, Ethereum, BNB, USDC, Mobile Money (MTN, Airtel), bank transfers, and PayPal. Minimum withdrawal is $5 for crypto and varies for fiat methods.
Why was my ad rejected?
Ads may be rejected for several reasons including: prohibited content, low quality creatives, policy violations, malware threats, unreachable destination URLs, or expired ad links. You'll receive an email with specific reasons if your ad is rejected, and you can modify and resubmit it after addressing the issues.
How can I track my advertisement performance?
You can view detailed analytics in your dashboard under "Advertise" or "Publisher" sections. This shows impressions, clicks, conversions, CTR, average CPM bids, highest/lowest bids, and other key metrics — all updated in real-time via our programmatic RTB system.
What are your business hours?
Our support team is available Monday to Saturday from 9:00 AM to 5:00 PM (GMT+3). However, our automated systems and platform run 24/7. Responses outside business hours may take longer, but urgent issues are prioritized. Our platform uptime is 99.9%.
What should I do if my account is suspended?
If your account is suspended, check the Updates page or immediately contact us at info.dablinker@gmail.com for quick support. Your account may be flagged for sending invalid/fraudulent traffic, suspicious activity, or policy violations. Your balance remains intact, and P2P trades, investments, and ad codes continue working even during suspension.

Office Address

Dablinker Ads
Kampala, Uganda

Global Operations

Working Hours

Mon – Sat: 9:00 AM – 5:00 PM

GMT+3 Timezone

Phone Support

+256 779 679 680

WhatsApp Available

Important Notice

Dablinker will never ask for your password, private keys, or seed phrase. All official communication comes from @dablinker.com email addresses. Beware of impersonators and scams. When in doubt, contact us directly.

Instant Support Channels

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